Privacy Policy

Last updated: June 12, 2025

1. Introduction

At Nordic Creatives ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, engage with our media and marketing services, or use our proprietary software platforms.

2. About Nordic Creatives

Nordic Creatives is a media and marketing content agency that helps brands scale their digital presence through creative strategy, content production, and performance marketing. We also develop and provide proprietary software solutions for ads tagging and content management to enhance our clients' marketing operations.

3. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company information, and any other information you provide when contacting us or using our services.
• Agency Service Data: Marketing briefs, creative assets, campaign performance data, audience insights, and other information necessary to provide our media and marketing services.
• Software Platform Data: Data input or generated when using our ads tagging software and content management software, including campaign configurations, performance metrics, and content assets.
• Usage Data: Information about how you interact with our website and software platforms.
• Technical Data: IP address, browser type and version, device information, and other technical identifiers.

4. How We Use Your Information

We use the collected information for various purposes, including:

• Delivering our agency services, including creative strategy, content production, and campaign management
• Providing access to and maintenance of our software platforms
• Analyzing campaign performance and optimizing marketing strategies
• Improving our service offerings and software functionality
• Communicating with you about our services, software updates, and industry insights
• Meeting our contractual and legal obligations
• Sending marketing communications (with your consent)

5. Our Software Platforms

For clients using our proprietary software platforms:

• Ads Tagging Software: This platform collects and processes data related to ad campaigns, including campaign structure, performance metrics, audience data, and tagging configurations.
• Content Management Software: This platform processes content assets, workflow statuses, user interactions, and content performance data to facilitate efficient content creation and distribution.

Our software platforms maintain strict data separation between clients. Your marketing and campaign data is accessible only to authorized users within your organization and our support staff as necessary to provide services.

6. Data Security

As a media and marketing agency handling sensitive client data and proprietary software platforms, we implement robust security measures to protect information from unauthorized access, alteration, disclosure, or destruction.

These measures include encrypted data transmission, secure cloud storage, regular security audits, and strict access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

We may engage third-party services to support our agency operations and software platforms. These may include:

• Cloud infrastructure providers
• Analytics and performance monitoring tools
• Communication and collaboration platforms
• Marketing and advertising platforms

These service providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect your information in accordance with this policy and applicable data protection laws.

8. Client Data Ownership

Our clients retain ownership of all content, creative assets, and campaign data they provide to us or generate through our agency services or software platforms. We process this data solely according to our service agreements and client instructions.

Upon request, we can provide clients with exports of their data from our software platforms. When our relationship with a client ends, we follow agreed-upon data retention or deletion protocols as specified in our service agreements.

9. GDPR Compliance

For European Economic Area (EEA) residents, we comply with GDPR requirements regarding data protection rights. These include rights to access, correct, delete, restrict processing of, and port your personal data.

In our capacity as a media and marketing agency and software provider, we may act as either a data controller or data processor depending on the context:

• Data Controller: For our website visitors and direct marketing activities, we are the data controller.
• Data Processor: For client campaigns and data processed within our software platforms, we typically act as a data processor, with our client being the data controller.

10. Data Retention

We retain personal information and client data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

For our agency services and software platforms, retention periods are typically defined in our client agreements. Upon service termination, we provide a reasonable timeframe for data retrieval before securely removing client data from our systems.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email notifications (for software users) or notices on our website.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: